Plitnick Plumbing & Heating & Oil

I have used Plitnick for over a year now. They were initially recommended to us by our real estate agent who is also a client. I may have to wait an extra day or two but it’s a smaller family company so I don’t mind. I rather have a small group of reliable technicians that are familiar with my home with just slightly longer waits than shorter wait time with rotating technicians that may or may not be good. They have always pulled through for me when there was an emergency no matter how busy they were. Again, they may not have a massive arsenal of technicians like bigger “beehive”companies do but the ones that they do have are excellent and extremely knowledgeable. They know what they are doing and never try to upsell me. I find their prices to be competitive as well. I highly recommend them.

Just had the most fantastic experience. The work on my Navien system was done quickly and efficiently, pricing was very good and the customer service through and through was fantastic. Honest, open and effective. Support your local businesses they are so much better than the large corporations

I called because my boiler wasn't working and they tell me I'm "not on auto-delivery" and that's why I ran out of oil. They come to "fix" the problem. The man tells me to "sign here" showing that they've completed the work and that I'll get an invoice. The following morning I get an invoice for $1,100 with my signature on it agreeing to pay the fees. After several conversations with their team about pricing and service moving forward I inform one of their associates via phone that I am switching services and I'm not moving forward with their service contract and oil delivery service. Fast forward to yesterday they came and filled up my tank ... because I was apparently on "auto-delivery" and now they want payment for the oil. So it appears that I'm ON auto-delivery when they want to deliver me oil, and I'm NOT ON auto-delivery if the boiler runs out of oil.